Privacy Policy

Last updated: January 2026

Introduction

SafeHome Diagnostics ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at noanikkei.com and interact with our aging-in-place safety assessment and caregiver service offerings.

We are based in Alexandria, Egypt, and operate as a practical diagnostic partner helping families identify specific safety vulnerabilities in daily routines and prescribe targeted caregiver interventions. Please read this policy carefully. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect information in several ways to provide and improve our safety assessment services:

Contact and Inquiry Information

When you contact us via email, phone, or web forms to request a safety assessment or discuss caregiver services, we collect your name, email address, phone number, and the details of your inquiry. This information helps us understand your family's aging-in-place concerns and respond with personalized guidance.

Assessment and Service Information

If you engage us for a home safety diagnostic or caregiver routine design, we may collect information about your household environment, daily routines, mobility concerns, and specific safety vulnerabilities. This information is essential to our diagnostic process and helps us prescribe appropriate interventions.

Website Usage Information

We may use analytics tools to collect information about how you interact with our website, including pages visited, time spent, browser type, and general location (city/region level). This helps us improve our site's usability and ensure our content about home safety risks and caregiver training is clear and accessible.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site performance. These are typically non-identifying and do not collect personal data unless you voluntarily provide it. You may disable cookies through your browser settings, though some site features may not function optimally.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To conduct home safety diagnostics, design personalized caregiver routines, and deliver targeted interventions tailored to your family's specific vulnerabilities.
• Communication: To respond to your inquiries, provide updates on assessments, and share relevant safety guidance and caregiver training resources.
• Improvement: To analyze how families use our services, identify common safety concerns, and refine our diagnostic framework and routine design processes.
• Website Enhancement: To understand user behavior on our site, optimize content clarity, and ensure our before-and-after case studies and safety risk explanations are effective.
• Legal Compliance: To comply with applicable laws and regulations in Egypt and to protect the rights and safety of our users and business.

Data Sharing and Processors

We do not sell or rent your personal information to third parties. However, we may share information in limited circumstances:

• Service Providers: We may engage third-party processors (such as communication platforms, analytics providers, or cloud storage services) to support our operations. These processors are contractually obligated to use your data only to provide services to us and to maintain confidentiality.
• Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our legal rights and the safety of our users.
• Business Transfers: If SafeHome Diagnostics is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your data.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. Assessment records and routine designs are typically retained for the duration of your engagement with us and for a reasonable period thereafter to support continuity of care. You may request deletion of your information at any time, subject to legal and service requirements.

Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Right to Object: You may object to our use of your information for certain purposes, such as marketing or analytics.
• Right to Data Portability: You may request that we provide your information in a portable format.

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or sensitive information you share with us.

Third-Party Links

Our website may contain links to third-party websites, resources, and services that are not operated by SafeHome Diagnostics. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites before providing your information.

Children's Privacy

Our services are designed for adult children concerned about aging parents' independence and seniors themselves. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's use of our services.

International Data Transfers

SafeHome Diagnostics is based in Alexandria, Egypt. If you access our services from outside Egypt, your information may be transferred to, stored in, and processed in Egypt. By using our services, you consent to the transfer of your information to Egypt and to the application of Egyptian law and this Privacy Policy.

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Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.